Privacy Policy

We respect the privacy rights of our website visitors and recognise the importance of protecting your personal information. We never sell your personal information, and we only share it in the ways this policy describes. This policy outlines how we will collect, store and use this information.

Global Tint will collect information in several ways when you place a request via the website. By providing this information you are consenting to the collection of your personal data. We may collect, store and use the following kinds of personal information: Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblog statistics and other communication data. Information that you provide for the purpose of email notifications. Information provided to us when you communicate with us for any reason.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
Provide you with information you have requested from Global Tint relating to our products or services.
Send to you marketing communications relating to our business which we think may be of interest to you

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on secure servers.

We store a random browser identifier, the pages you visit and an approximate location derived from your internet connection. If you request a quote or contact us, this visit history can be linked to your enquiry. Choose “No thanks” in the privacy notice to stop visit tracking and remove the browser identifiers.

Google and Meta advertising. Until you make a choice in the privacy notice, Google receives only cookie-free signals from our pages, such as that a page was viewed, a phone number was tapped or an enquiry was made. Nothing is stored on your device and the signals do not identify you; Google uses them to estimate how well our adverts work. If you accept, Google and Meta advertising tags also load and use cookies to measure our adverts. If you accept and then ask for a quote or send an enquiry, we also send Google a scrambled (hashed) copy of your email address and phone number, so it can match your enquiry to the advert you came from (Google calls this “enhanced conversions”). If you choose “No thanks”, none of this happens.

If you reached our site from a Google advert, you may see a Google phone number in place of our freephone. Calls to it come straight through to us, and Google records that the call took place and how long it lasted, to measure our adverts.

You can change your choice using the privacy controls on this page.

When you use the chat on our website, an AI assistant answers first, and our team can see every chat and step in at any time. Our team can also see your message as you type it, before you send it. We keep the conversation, and any details you give us in it (such as your name, phone number, postcode and vehicle), so we can answer your enquiry, send your quote and follow up. The AI assistant is run for us by technology providers who process your messages only to answer them. If you would rather not use the chat, you can call us free on 0800 158 8005.

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We welcome any queries, comments or requests you may have regarding this Privacy Policy.